Reviews
Brake repair
Did my a/c repair for 1/3 of the amount other company offered. Highly recommend.
(Translated by Google) I was very satisfied with the service I received at this place, I will definitely return for my car's next maintenance. (Original) Quedé muy satisfecha con el servicio recibido en este lugar,sin duda regresaré para los siguientes mantenimientos de mi carro .
These guys are awesome. Great price , quality work and they back up their work. Highly recommended!
(Translated by Google) I picked up the car after repairs, heard a hum in the right wheel, it turned out they had given the car back with the wheel completely unbolted (I just tightened the nuts and that's it) (Original) Забрав після ремонту машину, почув гул в правому колесі, виявилося віддали машину з абсолютно не прикрученим колесом(просто наживилм гайки і все)
Hello! We are sorry that such unpleasant situation happened to you. We do have video surveillance cameras in our shop, one of the cameras recorded the lift on which your car was repaired on and we checked the video recordings of that day and it shows the mechanic that was installing your front right wheel was indeed tightening the five bolts with the electric impact gun and re-checking them, and tightening the bolts second time. Also after the repairs of every vehicles we do a test drive, and our mechanic would have to noticed the problem if the wheel was not tightened properly or loose.
We’ve worked with PM Auto Care & Body Shop as a business, and the experience has been consistently excellent. They are extremely reliable, professional, and operate with a high level of integrity. Pricing is fair and transparent, and the quality of work speaks for itself. It’s rare to find a shop that is both efficient and trustworthy. Highly respected and strongly recommended.
Every experience I've had here is wonderful. The staff are professional, helpful and kind. They were great to work with while Insurance gave them the run around - they were more communicative than the insurance adjustor. They're my go-to place for all car-related issues.
Had my brakes fixed here recently. They were able to get me in the same day I called, fixed it quickly, and charged me a very fair price. Max was super helpful and kind, definitely recommend the place and will be going back for future repairs.
Top mechanic. I did my research by calling around and engaging with lots of questions. They did some big work on my Mercedes Benz. Very fair pricing and most importantly great quality work. They have an impressive team that’s very knowledgeable.
Had a great experience here. Had a check engine light come on and the car start shaking, fortunately I was close by to this shop and they were still open until 7pm. They immediately helped me run a diagnostic and identified the issue as multiple cylinder misfires. They gave a fair estimate for the work and had it all completed by the very next day! Very professional service, Peter was a pleasure to work with. Would recommend!
This company was,referred to me by someone very disappointed i spoke with Pete not very friendly after 10 minutes he gave me a quote higher than it should of been.plus wanted a deposit told me he couldn't start on it until February 10. He acted like he didnt want to be bothered with doing work on my car.had to have my car towed 2nd time wasted my time.
I brought my car in for repairs paid approximately $800 for the work. While the repairs were so called completed, the experience was ultimately disappointing. Communication was limited for the first 48 hours and an associate name Peter expressed frustration with me when asked typical questions about my car. Given the outcome and my experience it did not feel worthwhile. The lack of customer service was very disappointing as I didn’t not feel like a valued customer. It wasn’t until I paid I received customer service ironically. I would suggest other nearby auto shops.
Sorry to hear that. Could you please share more details about your experience with our repair shop? You called us on Friday, January 23, to report that your car started but you were unable to drive it, and it appears you have a transmission problem. After our conversation tow truck brought the car to our shop within the next 2 hours. We roll car into our shop on the lift and proceeded with inspection of any fluid leaks or any steering or suspension damage, but we didn’t found nothing wrong of visual inspection, after we connected our scan tool to read fault codes and our scanner show us couple fault codes related to transmission problem and we send you that pdf report and our conclusion was that transmission need to be replaced and we gave you quote (parts and labor) for remanufactured transmission from Nissan dealer with 3 years unlimited miles warranty same day around afternoon time. The next day, on Saturday, you stop by our office and ask us about a quote for transmission fluid, filter replacement, and a transmission revolution speed sensor, because you spoke to someone else about related codes, but you did not believe in our diagnostic capabilities. We provided a quote and print repair order for your signature. The amount was $800, including parts and labor. Peter also told you a couple of times that this repair would not resolve the issue with damaged internal transmission components, but you decided to proceed with it first. Monday, we proceeded order all parts from the Nissan dealer(transmission oil filter, oil pan gasket, transmission fluid, speed sensor) The parts were delivered to us on Wednesday, and we began your car repair. After draining the old fluid and removing the oil pan, we found numerous metal shavings on the magnets and in the fluid, and 3 broken metal fragments on the bottom of the oil pan. Peter made pictures of it and first called you to explain everything. Peter told you that, in most cases, this repair will not help and that there is a problem with the transmission's internal components, but you advised him to finish the repair and see what happens. Pictures were also sent to you by txt message.
Fantastic customer service. I called them right before they closed and explained my car situation. The gentleman on the phone listened to me and asked me to bring my car in the next morning so I did. They listened to everything I said and fixed my issue and also noticed another minor issue with my car and quickly fixed it at no extra charge. Highly recommended
I had an amazing experience here. The service was fast, professional, and very honest. The staff took the time to explain everything clearly and didn’t try to upsell unnecessary repairs. My car was fixed quickly and runs perfectly now. Pricing is fair, and the quality of work is outstanding. Highly recommend PM AUTO CARE to anyone looking for reliable and trustworthy auto service.
The owner is awesome, not only were they fast and efficient with my sons car repair, he went way above & beyond to help me with an issue with a Synchrony 0% card - highly recommend!! Also the shop is very nice/comfortable if you need to wait for anything.
My first quote at that place was half than three other places I got quote from. These are awesome guys! It's hard to find auto repair that you can trust. Max and Petter are just good people!!!
Festival
So lucky I found these guys last night after 5:00. My brake line started leaking as I was leaving Aurora to drive home to Chicago. My car has a lot of rust underneath. A lot of shops probably wouldn't touch it. Other shops I called were too close to their closing. They got me fixed and back on the road and home. The price was very reasonable. And now this next morning I'm on the road towards my next service call instead of still needing a repair.
Our bmw timing chain broke, The job was a little More extensive than we all realized, but they stuck with it ,recently I asked my family member how the car ran. He said it’s never run better so kudos to this group of guys will go back.
Had an issue with the cats and these guys took care of it. They fixed everything up and did a solid job. Definitely recommend them.
I've finally found my go-to mechanic, and PM Auto Care is an absolute hidden gem. I've had both an oil change and a brake change done here, and I can't express enough how impressed I am with their service. Not only is the quality of their work top-notch and completely reliable, but their pricing is also incredibly fair—truly the best value I've found around town. The team is genuinely honest and transparent, which makes a world of difference. It's so refreshing to feel confident and at ease when getting my car serviced. I highly, highly recommend PM Auto Care to anyone looking for an honest and dependable auto shop.
I visited several auto shops! Belle Tire, Firestone, Discount Tire, and even Walmart (some not listed) seeking help with a stripped screw stuck in my rear license plate. Unfortunately, each place either turned me away because they were too busy or explained that they didn’t provide the service, as it could potentially cause more harm than good. After searching online, I found this shop and gave them a call. The gentleman I spoke with was very kind and asked me to bring my car in so he could take a look. As soon as I arrived, they pulled my car right in, quickly removed the screw, and even offered to install my new plates at no cost. When I offered to leave a tip, they politely declined. I truly appreciate their professionalism, hospitality, and genuine care for their customers. I will definitely be returning in the future and highly recommend their services.
The days of Jim and then Todd are gone but dont be fooled with these young'ens they get the job done on cost and are very professional. PM will be my go to from here on out
Fast efficient quality repair at a very fair price. I had the 2 front struts replaced on my Camry. I will definitely go back there for service and repairs.
This is a hidden gem. Fast, efficient, reasonably priced & solid work. I will definitely return here for additional repairs and service when I need it!
Great shop with an awesome crew to top it off. I highly recommend PM Auto Care for your car maintenance and repairs with exceptional treatment. Thank you guys!
PM Autocare is amazing and hobest- and fairly priced! I went to them, after searching for a new car care business- and here what happened. I was told by a Naperville auto dealership that I needed new front brakes and rotors, and the dealer price was twice as much as PM Autocare. I was nervous to try a new place and told that to Max when I arrived. He said he would take good care of my car. After 20 minutes, Max came out and told me he wanted to show me something… I thought uh-oh…. Max showed me my front brakes and rotors and that I did NOT need them. That is amazing, and unheard of in today’s economy. I feel so fortunate to have found a new, honest and amazing auto care shop! As a single woman, I have been told false work is needed on my car. I’m so glad I trusted the reviews for PM Autocare or I would have spent a lot of money for something unnecessary. PM Autocare is a gem, and Max could not be any more upstanding or honest!
This is an amazing car care business!! Max was professional, helpful and saved me from an unnecessary repair! I came in after being told by a Naperville car dealer, that I needed new front brakes and rotors. I was very nervous as being a female, my experience has been that I have been taken advantage of, and I shared that with Max when I arrived. He smiled and said he would take good care of my car! After about 15 minutes, he came out and said he wanted to to show me something (I thought, uh-oh...this is bad news....) ... and he showed me that my front brakes and rotors were completely FINE, and did not need to be replaced. In today's economy - who does that?? PM Auto Care does that and you should fully trust them and know they will do GREAT work and treat your car as if it is their own. Thank you from the bottom of my heart, Max....you have restored my faith in great service. You have a loyal customer for life!
Great service! Highly recommend!
Great service! Brought a car in for a prepurchase inspection. They took me back and showed me exactly all of the issues what they found as well as their opinion on how important each one was. Even after I left, I called and asked them for an estimate for all the issues and they obliged with no problem and very quickly. Highly recommend.
Got a wheel alignment my car feels better than how it used to definitely will recommend
Great guys here, easy to deal with, Max spoke to me about my request and figured out an agreed upon quote and scheduled me and installed my aftermarket exhaust and brakes and communicated with me if there was an issue. Couldn't ask for a quicker quality service with the value they provided. Thanks again guys
Ok, first off, this place is so amazing..the staff is very forward and honest . Had my car towed there due to the fact it just died while driving,so I naturally had to call for a tow . Had it looked at today and was told my car ran out of gas due to the Guage being incorrect . Gas was added, and the car started. I was given a few options as to how we can solve this issue. So, for that kind of honesty, it is greatly appreciated and respected. Someone else could have seen the perfect opportunity to take advantage of this situation, but these guys really know their stuff . Thank you, guys, for being here for us
I live 3 minutes from this place. I was told by Honda that my front stabilizer links needed replaced and they wanted almost $700 For something that should only take 1.5 hours. That was insane to me. I called this place and Max was super helpful over the phone. He gave me a quote. I took my car in and he looked it over. He told me that he didn’t find anything else that needed done. (Honesty) and it took him exactly an hour and a half like he said it would, and he charged me exactly what he told me over the phone. (No surprises) it was much cheaper than Honda. Max was, professional, honest, and did a great job. I will be coming back for any work I need done, in the future. Highly recommend.
Fast and easy service.
The guys here are amazing! Not only are the the prices very reasonable compared to other places I have been to, they make you feel included in the service. They tell you exactly what's going on in a simple way you can understand if you are not familiar with cars. If you are looking for reliable mechanics that are not going to try and oversell you this is the place!
(Translated by Google) Good service! (Original) Хороший сервіс!
Thank you for your 5-star rating! We appreciate your support and look forward to serving you again soon.
Had a great experience with them servicing my 08 Honda Civic. Came in for an oil change and they were able to identify some minor issues with my vehicle. Made some recommendation on what I should fix and wasn’t pushy. Very honest mechanic and will come again to get my vehicle serviced.
Thank you for your wonderful feedback! We're glad to hear you had a positive experience with your Honda Civic service. Our team strives to provide honest recommendations without any pressure. We look forward to serving you again for your future vehicle needs!
Had a great experience with them servicing my 08 Honda Civic. Came in for an oil change and they were able to identify some minor issues with my vehicle. Made some recommendation on what I should fix and wasn't pushy. Very honest mechanic and will come again to get my vehicle serviced.
